Technical Services

Our Technical Expertise is Available to You!

Contact Us: 1-502-499-4977

Hours of Operation: 8:00 am to 4:00 pm Eastern Time, Monday through Friday

Shipping address:
A2Z Ozone
523 East Broadway
Louisville, KY 40202

Calibration
We calibrate our Lab Ozone Generators before they leave the shop. Make sure to calibrate Lab-Series Ozone Generators every six months for accuracy. Send your unit into our Service Department to ensure your ozone machine runs well. For all Lab ozonators, call our office to get an invoice for the $250 calibration fee. Your Lab ozonizer will be ready as soon after we receive the ozone machine as possible. We also offer calibration for the Aqua-8 Ozone Generator. The fee for that calibration is $50 for three flow rates. If you wish to discuss the calibration details, contact Customer Service.

Repair
We will repair your A2Z Ozone ozonator that is outside of the one-year parts and service warranty. Generally, we can troubleshoot over the phone and catch common issues. Yet, sometimes the ozonizer will need servicing by our experts. Whether it is a personal unit, an industrial ozone generator, or any unit A2Z Ozone sells, send the unit in and we will repair it. The first hour of labor costs $50 and a repair usually takes within an hour. We charge for parts, but there is no markup on the cost of parts. Contact Customer Service or fill out our form below.

Warranty Work
As strong as our ozone machines are, we do have instances for repairs. Within the one-year parts and service warranty, we will repair your ozonator. Contact Customer Service. We will troubleshoot with you over the phone.

Engineering Consulting
Our engineer team is ready to assist with application design to specifications.

A2Z Ozone has 20+ years of experience supplying ozone generators to water professionals. A2Z Ozone’s Lead Engineer and CEO, Albert Noroozi, has gained the knowledge to help with any ozone task.

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